Showing posts with label ITIL training. Show all posts
Showing posts with label ITIL training. Show all posts

Friday, 12 September 2014

Why You Need ITIL Certification?
ITIL certification demand is still growing in 2014. There are numerous employers that pay high salaries for those that have ITIL certification and experience in this IT service management best practices methodology.
Is ITIL certification required for your organization?
A little research on current IT certifications will immediately reveal to you how important ITIL certification is. ITIL practices and procedures are designed to help companies identify IT areas where they need improvement. The ITIL framework provides vendor-neutral guidelines on how to reduce costs and increase productivity.
It is important to remember that ITIL certification does not recommend any tools. It describes a set of best practices to IT service management. Therefore, having an ITIL certification doesn’t mean you know how to use a specific tool.


 “ITIL is the only consistent and comprehensive documentation of best practice”. Many organizations worldwide use the ITIL guidance on the provision of quality IT services. ITIL also describes the environmental facilities which are required to support IT service management.

Example for ITIL uses
Have you ever seen a FAQ page, or come across a step-by-step guide to resolve some IT issue? This is a well known example of using ITIL practices to reduce helpdesk incoming calls on the company’s internal portal or external website. ITIL can also help you decide whether you are going to implement a change in house or outsource it. These simple, yet effective, best practices are taught as part of ITIL certification.
QUANTUM Global Academy is famous for providing training in ITIL, PMP, Six Sigma, event management, retail management and logistics & supply chain in Gurgaon, Delhi. We are here to help for improving company’s performance and productivity. For more information visit our website quantumglobal.org/ or can call us at 01244609530, 08527092037.



Wednesday, 6 August 2014

Why ITIL Training for Employees?

The proverb “work smart, do not work hard” is the motto of Many organizations who want their employees to focus on the core processes such as increase in productivity, and enlargement of their customer base rather than on the non-core ones such as solving incidents and errors.

Organizations want their key personnel to possess vital skills that can be used for positive outcome of a project or in the case of an untoward incident. This is the main reason why they are interested in making their personnel certified in ITIL or other certifications such as PRINCE2 Certification (Projects in Controlled Environment) and PMP Certification (Project Management Professional).





Organizations are increasingly dependant on IT services and it is mandatory that they have to garner profits for the investment incurred for delivering a service.

Technological developments in every industry are occurring at a fast pace and any IT professional or any organization that does not adopt or adapt themselves to the changing trend will lose ground.

In recent times, ITIL has grown in popularity because it is a framework and it can be used by both Multinational Organizations and Small corporations for various benefits such as provision of services according to the requirements of the customer efficiently and effectively and also to stay one step ahead of their competitors.

Advantages for Organizations investing in ITIL certification for their employees:

Implementation of the required ITIL processes to an organization provides staff the capability to rise to the   challenges of any demand.

In other words, ITIL can be best described as a set of policies, principles and procedures that show the way IT services should be managed for a project. An improved performance or minor success during the course of a project paves the way for boosting the attitude of personnel positively.

· For an existing service to be modified as per the needs of business or for a new service to be designed and   released into the live environment in an Organization, personnel should have:
O   The right skills with essential knowledge and capabilities,
O   Technological tools required for the positive outcome,
O   Proper distribution of roles and responsibilities

These three factors are an asset and vital for any organization and to be successful. Implementation of the required processes can help an organization, in the long run, attain these three factors slowly.

An ITIL certification assists personnel to establish better communication with not only their peers but also with customers. Investing in ITIL training can, in due course of time, make the organization ITIL certified and having ITIL certified personnel can convince potential stakeholders and customers that the best policies, procedures and guidelines are followed and this can lead to greater investment in the projects.

Professionals, who have become ITIL certified by means of the organization investing in ITIL training, feel more valued as they can diversify their job routine and better express themselves in their initiative towards improvement, if any.

QUANTUM Global Academy is famous for providing training in PMP, Six Sigma, ITIL, PRINCE 2, event management, retail management and logistics & supply chain in Gurgaon, Delhi. We are here to help for improving company’s performance and productivity. For more information visit our website http://quantumglobal.org/or can call us at 01244609530, 08527092037 or for further query click here  


Monday, 4 August 2014

 ITIL Certification: Salary and Promotion

ITIL® is the most important certificate for IT professionals and employees wishing to know more about IT Service Management. Organizations that work according to ITIL® use the complete ITIL® methodology for training personnel based on their roles. Their ITIL® skills enable them to perform and cooperate better
.
IT Infrastructure Library® (ITIL®) management practices address IT challenges head on. 
Through combining the best practices of IT service management strategy with a deep understanding of business requirements, ITIL management allows data to be collected, analyzed, and distributed following reliable methodology.
As more companies realize the effectiveness of ITIL management, the need for ITIL professionals is growing in many industries including healthcare and higher education.


There are many within the field of IT who are not only looking to “climb the ladder” but also increase their earning potential; and rightly so, if you are skilled and worth it, you should be correctly compensated.  
This is of course where technical certifications come into play. 
While the average IT employee might earn around $70,000 to $90,000 per year and those with additional certifications, like ITIL, are able to routinely add around $20,000-$30,000 per year or more to their salaries.

The investment that you put toward ITIL certification will boost your salary and continue to do so, year after year. The initial costs associated with ITIL certification are paltry compared with the long-term financial benefits gained; however, one must be dedicated to their profession to truly reap the benefits.

Let’s examine why ITIL is such an IT salary booster.  If you’re not familiar with ITIL, it can be briefly described as a collection of the best methodologies for establishing, maintaining, modifying and managing IT infrastructure. 
The ITIL itself is essentially a compilation of the research and findings from various IT experts down throughout the years and across the globe. ITIL certification can essentially be broken down into three principal areas:

Foundation - This is the first level of ITIL qualification which builds standard terminology and focuses methodology on the general knowledge required for ITIL Services Support and Service Delivery. Candidates should expect to gain a basic understanding of what ITIL is and how it is implemented in the workplace.

·        Intermediate - This is the next level of ITIL certification. This level contains a number of educational modules that candidates are able to choose from, depending on their individual requirements.

 Expert - This provides candidates with the knowledge and skills necessary to understand the entire ITIL scheme in great detail. Also delivered in a modular format, candidates are allowed to choose from a variety of ITIL processes based on their individual requirements.

The ITIL certification shows prospective and current employers a strong level of commitment to personal success and demonstrates the drive to stay ahead of the competition in the IT field.

By completing certification in an ITIL discipline, professionals gain a systemic and professionally valued approach to best practice methodology.
The ITIL certified professional can speak the same language as other ITIL professionals worldwide and will be able to network with a more elite group of professionals across a variety of IT disciplines.

QUANTUM Global Academy is famous for providing training in ITIL, PMP, Six Sigma, event management, retail management and logistics & supply chain in gurgaon, Delhi. We are here to help for improving company’s performance and productivity. For more information visit our website quantumglobal.org/ or can call us at 01244609530, 08527092037.
For further query click here.