Why You Need ITIL Certification?

ITIL certification demand is still growing in 2014. There are numerous employers that pay high salaries for those that have ITIL certification and experience in this IT service management best practices methodology.

Is ITIL certification required for your organization?

A little research on current IT certifications will immediately reveal to you how important ITIL certification is. ITIL practices and procedures are designed to help companies identify IT areas where they need improvement. The ITIL framework provides vendor-neutral guidelines on how to reduce costs and increase productivity.

It is important to remember that ITIL certification does not recommend any tools. It describes a set of best practices to IT service management. Therefore, having an ITIL certification doesn’t mean you know how to use a specific tool.

 “ITIL is the only consistent and comprehensive documentation of best practice”. Many organizations worldwide use the ITIL guidance on the provision of quality IT services. ITIL also describes the environmental facilities which are required to support IT service management.

Example for ITIL uses

Have you ever seen a FAQ page, or come across a step-by-step guide to resolve some IT issue? This is a well known example of using ITIL practices to reduce helpdesk incoming calls on the company’s internal portal or external website. ITIL can also help you decide whether you are going to implement a change in house or outsource it. These simple, yet effective, best practices are taught as part of ITIL certification.

QUANTUM Global Academy is famous for providing training in ITIL, PMP, Six Sigma, event management, retail management and logistics & supply chain in Gurgaon, Delhi. We are here to help for improving company’s performance and productivity. For more information visit our website quantumglobal.org/ or can call us at 01244609530, 08527092037.