Lean Six Sigma in Modern Day Businesses

Identifying the benefits of lean Six Sigma is not difficult to do. This strategy focuses on quality improvement, by identifying unnecessary wastes within a specific system. Waste reduction has become a major priority in businesses, and is one of the most in-demand aspects of the six sigma methods.

In this difficult economy, businesses are constantly trying to locate ways that they can cut back on the amount of wasted items that they dispose of. Every wasted item that is thrown away can severely injure a company's overhead. By implementing lean six sigma strategies, organizations are able to cut costs, significantly.

When businesses are able to conform to an exact amount of principles, there are many benefits that can be taken into consideration. The methods practiced in the lean model use a DFSS structure. This term is an acronym that means design for six sigma.

There are other tools that are also used in order for this method to be applied. The primary reason why an organization may want to consider implementing this practice is to eliminate any and all wastes that chop away at their organization’s overhead costs. In order to obtain a certification for this particular method, there are multiple areas that have to be reviewed.

Five areas that are reviewed include, process enhancement, process controls, identification of the root cause, analysis of data, as well as the collection and measurement of data. Identifying the root cause of waste related issues is a difficult method to learn. In order to be able to identify the root cause, you will need to engage in a 5 Why? analysis.

This analysis is accomplished by determining what the primary reasons are for the specific business problem that your organization is dealing with. It is called a why analysis, because in order for the root cause to be identified, there are several why related questions that have to be asked. Typically, the amount of why related questions that will need to be asked to get to a root cause are five.

The first why related questions will make simple assumptions about the reasons why an organization is experiencing an issue? They will arrive at several reasons why the problem may be occurring. When the fourth and fifth questions are asked, this is where the individual will be able to come to a conclusion regarding the root cause of an issue in the specific organization. Asking the right types of questions will help an organization determine what other avenues need to be taken in order to rectify the issues at hand.

The benefits of lean Six Sigma training are massive. An individual that obtains the training they need will be able to maximize the influence they have at business meetings, in order to come up with the best solution to a specific problem. The individuals will be able to pinpoint specific areas that require enhancements to be made. They will be more productive, and they will be efficient when it comes to fixing issues that need to be rectified within a specific organization. These are all traits that an employer would love for their employees to possess.

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Why You Need ITIL Certification?

ITIL certification demand is still growing in 2014. There are numerous employers that pay high salaries for those that have ITIL certification and experience in this IT service management best practices methodology.

Is ITIL certification required for your organization?

A little research on current IT certifications will immediately reveal to you how important ITIL certification is. ITIL practices and procedures are designed to help companies identify IT areas where they need improvement. The ITIL framework provides vendor-neutral guidelines on how to reduce costs and increase productivity.

It is important to remember that ITIL certification does not recommend any tools. It describes a set of best practices to IT service management. Therefore, having an ITIL certification doesn’t mean you know how to use a specific tool.

 “ITIL is the only consistent and comprehensive documentation of best practice”. Many organizations worldwide use the ITIL guidance on the provision of quality IT services. ITIL also describes the environmental facilities which are required to support IT service management.

Example for ITIL uses

Have you ever seen a FAQ page, or come across a step-by-step guide to resolve some IT issue? This is a well known example of using ITIL practices to reduce helpdesk incoming calls on the company’s internal portal or external website. ITIL can also help you decide whether you are going to implement a change in house or outsource it. These simple, yet effective, best practices are taught as part of ITIL certification.

QUANTUM Global Academy is famous for providing training in ITIL, PMP, Six Sigma, event management, retail management and logistics & supply chain in Gurgaon, Delhi. We are here to help for improving company’s performance and productivity. For more information visit our website quantumglobal.org/ or can call us at 01244609530, 08527092037.

Six Sigma for Information Technology Professionals

The application of Six Sigma in the IT service sector has resulted in changes in methodologies and tools. Process improvement managers must transform programs to suit their industry needs and experts must tailor the tools for successful deployment.

he methodologies and framework have, ironically, occasionally lagged behind as they cope with different industries. DMAIC (define, measure, analyze, improve, control) is applied the same way in the information technology (IT) services sector as it was in manufacturing. Some of the challenges facing Six Sigma in the IT sector are:

•          Lengthy projects
•          Data oriented tools
•          Lack of knowledge in a knowledge-based industry
•          Failure to properly use DMAIC in a software development project
•          Six-Sigma as a Project Based Approach

Historically Six Sigma has been termed a project-based approach to improvements. Each project, however, could take between five weeks and six months. In the IT services sector the length of the project is often too long to realize the benefits. Projects are completed, resources are re-aligned and team members are transferred to other teams or sent to onsite assignments. These changes affect the cohesiveness of improvement teams. Many Six Sigma projects are either delayed or canceled due to lack of participation.

·         Minimize the Project Duration

·         A revised approach to Six Sigma should include a DMAIC life cycle of not more than three weeks, and the complete Six Sigma project should not take longer than three to five weeks. Six Sigma remains a project-based approach, but shortening the duration of the projects will eliminate frequent changes at the organization level, and teams will see projects through to completion. Six Sigma methodology and tools must be ingrained into the process framework so that it becomes part of “business as usual.” This reduces the cycle time for executing projects. 

A successful Six Sigma program empowers employees with problem solving tools. The benefits of Six Sigma are realized when employees or teams use Six Sigma tools, methodologies and philosophies as part of their day-to-day activities. Though not project-based these improvements drive the true bottom-line.

Six-Sigma as a Data Driven Approach

The IT services sector as a whole is still evolving when it comes to metrics. Companies are investing huge amounts of effort in arriving at “good indicators” of project/organizational health. It is difficult to have a database created for a team, which results in a longer measure phase. In the absence of data, personal opinions take over and adversely impact the effectiveness of the framework. As projects stretch and lose their focus, teams lose faith in Six Sigma.

The strength of Six Sigma lies in the data driven approach, hence it has to be supported by a well-implemented metrics program throughout the organization. With the inclusion of Lean in the Six Sigma framework, practitioners can use fewer data oriented tools.

Six-Sigma Professes Y = f (X)

Software engineering activities are largely manual and are greatly dependent on the skill of the developer. The IT sector is knowledge base driven – organizations are investing huge amounts of money in finding skills outside the organization or developing them internally. Six Sigma offers little in terms of improving the productivity of engineering teams – a team’s productivity increases as it moves up the learning curve.

Improve Skills and Knowledge with Minimal Cost

The software engineering process rests heavily on manual processes. Results have some inherent inconsistencies because of the varying capabilities of individual developers. The new approach has to focus on automation and optimizing the learning curve. With the majority of the organization’s costs going toward manpower, increasing employee knowledge is core to management. Companies are focusing on support functions such as organizational training and cultural awareness classes. Six Sigma projects create strong processes that enhance learning and reduce costs without compromising the efficacy of the function. A focused application of Six Sigma concepts in developing the knowledge management processes would yield positive results within the services sector.

Choosing the Methodology

Unlike repetitive manufacturing processes, software development is an engineering activity and, therefore, DMAIC fails to help achieve improvements by inculcating quality into the software engineering process. Some companies are exploring options of inculcating Design for Six Sigma (DFSS) tools/methodologies into the software engineering process – these still need to be integrated with the software engineering frameworks like the capability maturity model integration (CMMi) and ISO (the worldwide federation of national standards bodies for approximately 130 countries). It is important to remember software engineering activities are not repetitive; the true benefit lies in integrating tools into the frameworks like CMMi and ISO.

Organizations are working on applying Six Sigma tools as part of the software engineering practices. Some of the tools that have a wider application can be:

•         Failure mode effect analysis (FMEA) helps organizations reveal the overall system architecture for any kind of failure and helps reduce potential test defects especially in system and field testing.
•         QFD used during the requirements gathering and analysis phases help prioritize requirements and high- level technical solutions by providing engineers leads into areas to be considered in the system.
•       Design of experiments (DOE) is used in test phases to identify test cases that best match the expectations from the system. This is a useful approach when there are multiple interactions between the features of a product. DOE can also assist in optimizing software and hardware resources in a complex infrastructure project.

• Although only a few tools are mentioned here, that does not limit the applicability of other Six Sigma tools in an IT service organization. As industry awareness grows, more tools are used.

Conclusion

Changes in the application of Six Sigma tools and methodology are evident in many different forums. Change will only become more prevalent as the need for being more competitive becomes a reality. Like any initiative in a business sector, process improvement managers need to transform Six Sigma to suit their industry needs. Six Sigma experts must tailor the tools for successful deployment and thereby help organizations improve their bottom lines. Today companies that have reached the pinnacle are re-inventing themselves and Six Sigma will find its place throughout IT service organizations.

Quantum Global Academy Six Sigma course offer a detailed understanding of six sigma's DMAIC Methodology by providing best course content by their highly professional and experienced trainers.

We are offering 2 days on weekend training session and also E learning with 24/7 online access. Our certification is IACT - Recognized by ASQ .The whole course study material will be couriered to your specified address.

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Scope of Mobile App Development fresher in India

It has been only few years since the technology bubble burst in India that the response and interest in mobile app development has increased exponentially. Some key factors that have contributed to this outstanding growth are the increased users of internet, cellular services and app downloads of various kinds for various purposes. Technology is transforming and rejuvenating at a very fast pace. 

Within such a short period of time OS' have become favorite and engaging and one amongst many attractive factors where one such OS is Android, that has become a favorite of millions of mobile developers and users. 

Android is an open source Linux based operating system designed specifically for Smartphone’s and tablets. In such a short span of time, the growth of Android market has been fabulous and a lot of case studies have been conducted. The ease of use coupled with convenience and entertainment factor have been the powerful features of this technology.

Use of mobile phone has been rising in the past few years and customers are always demanding unique, creative, interesting and entertaining applications to meet their varied interests and likes on a day-to-day basis. 

That’s the reason most of the IT and technology & innovation companies are shifting from basic multimedia phones to much more interesting Smartphone’s which are loaded with functions and applications to make lives easier and entertaining for the users. Nokia, Samsung, HTC, Sony etc. is making constant efforts to bring out something exclusive in the markets to satisfy the large pool of mobile users. 

Many companies are working just on developing android, iOS and Windows based applications.

What are Apps, how are they developed and how are they attracting users?

Apps are application software designed to run on mobile phones and tablet computers. App is shortened for application software since 2010 and the popularity of apps is continually on rise since then. The development of apps is the procedure of developing applications, which acts as an added feature in any handheld device. Downloading apps that are developed via mobile application development process is much easier nowadays, thanks to the continuous effort of developers. 

They can be downloaded either by using several different mobile software distribution platforms available in the technical market or it can also be taken from application stores. Today, these applications are readily available that a good number can be found as pre-installed applications in the mobile devices before starting to use one.

The process of communicating with each other has taken remarkable upgrades and it is all because of the remarkable concept of developing an application based on technology. 

The mobile application development technology is growing day by day and so the number of various applications developed for supporting mobile devices. 

Mobile phones have become a necessity for mankind, and thus the demand is ever on the increase. No matter, the applications are simple or complex; it is giving contribution in some other way to the end user. In today's touch technology on regularly used Smartphone’s have added advantage mainly for the large number of users. 
Some of the factors that are kept in mind before developing apps include design for touch, as designing the mobile app around touch and ergonomics is very important in today's market, following existing UI conventions, awareness of different screen sizes on different Smartphone’s, target audience and pricing. 

Although most of the daily and regularly used apps are free, but there are apps in the market that are priced according to the functionality they provide. Therefore it is always imperical to value the innovation and creativity before setting the price as per the market standards. 
There are several benefits anchored to mobile software development, as a user can access to his mails, can chat with friends online etc.

How big is the demand and growing need for apps in today's digital world?

The demand for more innovative, easy to use, and convenient apps is an everyday growing phenomenon and the developers are the first people to be aware of that, since they receive the feedback instantly on the download page. So, the future of any operating systems for smartphones and the apps that are based and designed on that are more on the positive side and they are expected to grow. 

One of many such OS' is Android, whose fanbase and a user is beyond imagination. It has opened a new stream of technological advancements, and more interestingly, there seems no end to experimenting and evolving new applications and mobile phones using this innovative and dynamic technology. In future the usage of this technology is bound to increase because of its flexibility to develop applications of different kinds.

When it comes to paid apps, those apps that are generally not hugely popular, there is the scope for growth and the dynamic and interesting apps are readily available at cost effective prices. 
A large number of companies are introducing interactive apps to stay in touch with their customers; where the measures and steps range from launching and promoting a brand to popularizing an existing brand, in which everything is being done the appropriate OS' way because the market for their respective apps is huge and flexible. 

For example- if one wants a chat application or wish to have a virtual game, or want a lifestyle application, there is always the common answer for all the needs according to the Smartphone one uses. It totally depends on the imagination and skills of the developers that what they wish to create out of this amazing technology and see how users accept it.

QUANTUM Global Academy is famous for providing training in Android, ITIL, PMP, Six Sigma, event management, retail management and logistics & supply chain in Gurgaon, Delhi. We are here to help for improving company’s performance and productivity. For more information visit our website quantumglobal.org/ or can call us at 01244609530, 08527092037.